Help & FAQ
Find answers to common questions about Talonoid. Can't find what you're looking for? Contact our support team.
Getting Started
What is Talonoid?
Talonoid is a data-driven business plan generator that combines your business assumptions with live federal economic data from authoritative sources including US Census Bureau, Bureau of Labor Statistics (BLS), Internal Revenue Service (IRS), and Small Business Administration (SBA). Our platform creates professional, investor-ready business plans in minutes.
How do I create my first business plan?
After signing up, you'll receive 5 free PlanCoins. Click "Create New Plan" on your dashboard, select your industry from 8 available categories, and follow our guided 6-step questionnaire. The process takes approximately 15-20 minutes, and you'll receive a complete 15-section business plan.
What industries does Talonoid support?
We support 8 major industry categories: Food & Beverage, Retail, Professional Services, Healthcare, Technology, Manufacturing, Construction, and Personal Services. Each category has tailored question frameworks designed for your specific business type.
Is Talonoid free to use?
Yes! Every new user receives 5 free PlanCoins upon signup. Each business plan generation uses 1 PlanCoin. You can purchase additional PlanCoins through our secure payment system powered by Razorpay.
PlanCoins & Pricing
What are PlanCoins?
PlanCoins are Talonoid's virtual currency. Each business plan generation requires 1 PlanCoin. PlanCoins never expire and are linked to your account. You receive 5 free PlanCoins when you sign up.
How much do PlanCoins cost?
We offer flexible pricing: 5 PlanCoins for $4.99, 10 PlanCoins for $8.99, 25 PlanCoins for $19.99, and 50 PlanCoins for $34.99. Prices may vary by region due to local taxes and currency conversion.
Do PlanCoins expire?
No, PlanCoins never expire. They remain in your account until used. If you delete your account, any unused PlanCoins will be forfeited.
Can I get a refund for PlanCoins?
Due to the digital nature of PlanCoins, all purchases are final and non-refundable. However, if you experience technical issues with a purchase, please contact our support team for assistance.
Payments & Billing
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets through Razorpay, our secure payment processor. Available payment methods may vary by region.
Is my payment information secure?
Yes. We use Razorpay, a PCI DSS Level 1 compliant payment gateway. We never store your complete card details on our servers. All transactions are encrypted using 256-bit SSL technology.
Will I receive a receipt for my purchase?
Yes, you'll receive an email receipt immediately after purchase. You can also view your transaction history in the Credits section of your dashboard.
Are there any subscription plans?
Currently, we only offer pay-as-you-go PlanCoin purchases. There are no recurring subscriptions or hidden charges.
Data & Privacy
What data does Talonoid collect?
We collect only essential data: your email address, name (optional), business plan details you provide, and usage analytics. We use this data solely to provide and improve our services. We never sell your personal data to third parties.
How is my business plan data protected?
Your data is stored securely with enterprise-grade encryption and row-level security (RLS), meaning only you can access your business plans. All data is encrypted at rest and in transit. We comply with GDPR, CCPA, and other international privacy regulations.
Can I delete my account and data?
Yes. You can request account deletion from your account settings. Upon deletion, all your personal data and business plans will be permanently removed within 30 days, in compliance with GDPR and other privacy regulations.
Where is my data stored?
Your data is stored in secure data centers located in the United States, with backups in multiple regions. We use industry-standard security measures to protect your information.
Business Plans & Exports
What sections are included in a business plan?
Each business plan includes 15 comprehensive sections: Executive Summary, Company Overview, Products & Services, Market Analysis, Competitor Analysis, Marketing Strategy, Operations Plan, Management Team, Financial Projections (3-year P&L, Cash Flow, Balance Sheet), Funding Requirements, Risk Analysis, and Appendix.
Can I edit my business plan after generation?
Currently, you can regenerate your plan with modified inputs. We recommend exporting your plan to DOCX format for further editing in Microsoft Word or Google Docs.
What export formats are available?
You can export your business plan as a PDF (for sharing and printing) or DOCX (for editing). Each export uses 1 PlanCoin.
Can I share my business plan with others?
Yes, you can share your plan via a unique link. You control who has access and can revoke sharing at any time. Shared plans are view-only and cannot be edited by recipients.
Still have questions?
Our support team is here to help. We typically respond within 24-48 hours.
Email Us
connect@talonoid.com
Mailing Address
Talonoid Technologies Private Limited
Casagrand Savoye
Chennai, TN 600097
India